Your Booking

At Maison & Village, we respect your privacy as much as we love a good brocante find.

This policy explains how we collect, use, and protect your information when you make a booking through our Smoobu-powered website.

 1. What We Collect
When you book or enquire, we may collect: Name, email address, phone number Booking details (dates, number of guests, special requests) Payment information processed securely via our payment provider Technical data (IP address, browser type) to improve website performance

 2. How Your Data Is Used
We use your information to: Confirm and manage your booking Communicate with you before, during, and after your stay Meet legal requirements (e.g., invoicing, tourist tax obligations) Improve our guest experience and website We do not sell or share your personal data with unrelated third parties.

3. Payment Security
All payments are processed via Smoobu’s integrated, secure payment gateways. We never store your full credit card details.

4. Third-Party Services
Your data may pass through trusted partners strictly for booking and communication purposes: Smoobu (booking system & guest management) Payment provider (secure transactions) Email provider (booking confirmation, guest communication) Each partner complies with applicable data protection regulations.

5. Cookies
We use basic cookies to ensure the site works properly and to enhance your browsing experience. You can adjust cookie settings in your browser at any time.

6. Data Storage & Protection
We store your information securely and only for as long as necessary for: Managing bookings Tax and accounting obligations Future guest relations (unless you ask us to delete it)

7. Your Rights
You have the right to: Access the personal data we hold Request correction or deletion Withdraw consent for communications Contact us any time at hello@maisonandvillage.com .

8. Updates
We may update this policy from time to time. Changes will be posted on this page.g & Payment Guide

For questions or concerns about your  stay,  feel free to contact us directly at: 

guest@masionandvillage.com
📞 027 526 2894